Bedding, Bathroom & Accessories
Our Standard Delivery service typically takes between 3 to 5 working days and is free on all orders over £50.00.
We know that not everyone can wait that long, which is why we also offer Next Day delivery options* for an additional charge.
Once your order is despatched, you will receive an email with a tracking number. Enter your tracking number on the Evri website (https://www.evri.com/track-a-parcel) to track your parcel.
Bed Frames & Mattresses
Our 2-man delivery partner is Rhenus, who offer a 3-7 working day delivery service.
Once your order leaves our warehouse, Rhenus will contact you via text message so that you can select a delivery date and time (3-hour window). If you have not received this text message within 5 working days of your order, please contact our Furniture Specialist team on 0113 519 0311.
Please note that the provisionally booked dates do require confirmation when prompted via SMS. If the delivery slot is not confirmed, the delivery will not take place.
Please only select a delivery date and time that you can fulfil. If you are not available at the delivery address when the delivery is attempted, you will be charged a redelivery fee of £30.00.
If you do not confirm a delivery slot, cancel your order after it is despatched and your order is returned to us, the £39.99 return fee will be deducted from your refund.
We offer mattress delivery to your room of choice. This applies to rooms between ground level and level three, where the delivery can be completed without damage to the goods or your property. If all the rooms in your delivery address are above level three, Rhenus will usually deliver to the ground floor.
Please note that bed frames and mattresses will be delivered separately from any other DUSK products that you order.
|Standard – orders over £50 (Evri)||FREE||3 – 5 working days|
|Standard – orders under £50 (Evri)||£3.99||3 – 5 working days|
|Next Day* (Evri)||£4.99||Next working day (Mon-Fri)|
|Islands/Northern Ireland** (Evri)||£3.99||5 – 7 working days|
|Mattresses and Bed Frames – Standard Only*** (Rhenus)||FREE||3 – 7 working days|
*To use the Next Day delivery service, please ensure that your order is placed before 7pm on the preceding day. Orders placed on a Next Day service before 7pm Friday will arrive on Saturday.
Our Next Day delivery excludes orders placed on Saturday and Sunday. Any orders placed over the weekend will be delivered on the following Tuesday.
**We are currently only able to offer delivery within 5 to 10 working days to Northern Ireland or the Islands (see below).
***We are currently only able to deliver Bed Frames and Mattresses to addresses in mainland England, Scotland and Wales. Rhenus, our two-man delivery partner, are unable to deliver to the islands or Northern Ireland (see below).
Islands and Northern Ireland is defined as follows: Isles of Scilly (TR21-25), Orkney Islands (KW1-17), Western Isles (All HS Postcodes), Shetland Isles (All ZE Postcodes), Jersey (All JE Postcodes), Guernsey (All GY Postcodes), Isle of Man (All IM Postcodes), Isle of Wight (PO30-41) and Northern Ireland (All BT Postcodes).
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