To return items to us using the Collect+ service, please create a returns label and return it within 90 days of receiving the order.The cost of using this returns service is £5.00. You do not have to make any payment to Collect+, the amount will be deducted when we process your refund.Please note: the maximum size for returning a parcel on this service is 60cm x 50cm x 50cm and it must weigh under 10kg.