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Delivery

Is there a charge for delivery?

Please refer to the delivery & tracking section here

I want to change my delivery address

If you have placed an order and realise you need to change your delivery address, please contact our customer service team as quickly as possible. Unfortunately we can’t change a delivery address once an order has been passed to our warehouse team for dispatch.

What happens if I miss my delivery?

Do not worry, if this happens the driver will make two more attempts to deliver your parcel. If they are unsuccessful after the third attempt they will leave a calling card informing you of the next steps in getting your parcel to you. A calling card would also be left if the parcel was left in a designated safe location.

Do you ship overseas?

Sorry, we currently only ship to the UK but we’ll keep you posted if this changes.

Where is my order?

After completing your order an order confirmation email will be sent to the email address supplied on your order. You will receive a further email notification once your order has been dispatched which will have a tracking link for you to track the status and location of your order.

Please kindly note we do not dispatch any orders over the weekend or Bank Holidays. Any orders placed during those times will be carried over to the next available working day for dispatch.

How do I enter a different delivery address and billing address?

During the checkout process you will be asked to enter your delivery address. Once you select your method of payment a box will appear that says 'My billing and delivery address are the same'. If your billing address is different to your delivery address please untick this box and proceed to enter your billing address.

Which courier do you use for your delivery?

We use Yodel to deliver your orders.

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